Terms of Service

These terms apply to your use of offloadfoundry.com and to any development, consulting or training work Offload Foundry carries out for you. Where we sign a separate written agreement, proposal or statement of work with you, that document governs the engagement and these terms fill in anything it does not cover.

We design and build bespoke websites, web applications and micro SaaS products, and we help businesses adopt AI through workshops, training and the supporting infrastructure. What we will deliver on a given engagement is whatever the accepted proposal says we will deliver, and nothing on this website is itself an offer or a fixed price.

We quote per project after a scoping discussion, because the price of the work depends on what the work is. A quote sets out the scope, the milestones and the fee, and it is valid for 30 days unless it says otherwise.

Work outside the agreed scope is a change request. We will tell you what it costs and what it does to the timeline before we start it, and we will not bill you for scope you did not agree to.

Engagements are billed against four milestones, each invoiced when that milestone is reached and signed off:

• 10% on engagement — payable before we begin detailed requirements gathering and scoping, which is the phase that produces the specification the rest of the work is built against.
• 40% on commencement — payable before build work begins, and what reserves your slot in the schedule.
• 30% at the mid-project milestone — payable when the milestone named in the proposal is delivered for your review.
• 20% on delivery — payable on final handover, before the work goes live under your control.

Invoices are due within 14 days of issue. Third-party costs incurred on your behalf — hosting, domains, paid APIs, licences — are billed at cost and are separate from our fees.

Offload Foundry is not GST-registered, so no GST is charged on our invoices.

Either of us may end an engagement in writing at any time. What happens to the money is simple and does not depend on who ended it:

• Milestones we have already delivered are payable and are not refundable.
• Work in progress on the current milestone is billed for the time actually spent on it, and anything you have paid beyond that is refunded to you.
• Milestones we have not started are not billed, and anything prepaid is refunded.

We will hand over the work completed to the point of cancellation once the amounts above are settled.

When the final invoice is paid, you own the work. All intellectual property rights in the deliverables built specifically for you — the code, the designs, the content we produce for you — transfer to you outright on receipt of final payment. You do not license it from us and you are not tied to us to keep using it.

One carve-out, stated plainly: we retain ownership of the general-purpose components, libraries and tooling we bring to the project and reuse across clients. Where any of those are embedded in your deliverables, you get a perpetual, worldwide, royalty-free licence to use, modify and distribute them as part of your product. That licence comes with four limits:

• you may not extract those components and sell, license or publish them on their own, separately from your product;
• you may not sublicense them to anyone else as a licence in their own right;
• you may not use them to build or operate a web or AI development service that competes with ours; and
• the licence ends if you breach these terms — including the payment terms in §4 — and is not restored by a later payment unless we say so in writing.

None of that restricts what you can do with the deliverables we built specifically for you. You own those outright, and the limits above apply only to our reusable components where they happen to sit inside them.

Until final payment is received, the deliverables remain ours. We may show completed work in our portfolio; if you would rather we did not, tell us and we will not.

Projects slip when they are waiting on someone, so this is a real obligation and not boilerplate. You agree to provide the content, brand assets, accounts and system access the work depends on, and to give feedback and sign-off within the timeframes set in the proposal.

You confirm that anything you give us — content, imagery, data — is yours to give. Where a delay is caused by waiting on you, the timeline moves by at least that much, and we will say so at the time rather than absorb it silently.

Anything you tell us about your business in the course of an engagement is confidential. We will not disclose it, and we will not use it for anything other than doing your work. The same applies in reverse to what we tell you about how we work. Personal data is handled as described in our Privacy Policy.

We warrant that the work will be carried out with reasonable skill and care, and that deliverables will substantially match the accepted scope. If something we built is broken on delivery, tell us within 30 days of handover and we will fix it at no charge.

That warranty does not cover changes made by you or a third party after handover, faults in third-party services or platforms outside our control, or new work that was not in the agreed scope.

Neither of us is liable to the other for indirect or consequential loss, including lost profits, lost revenue or lost data. Our total liability arising out of an engagement is limited to the fees you have paid us for that engagement.

Nothing in these terms limits liability that cannot lawfully be limited, including liability for fraud or for death or personal injury caused by negligence.

These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute arising from them.

We may update these terms. The version that applies to your engagement is the one in force when your proposal was accepted, and the date at the top of this page is when the current version took effect.

Questions go to sales@offloadfoundry.com. We reply to enquiries within two business days.